Walmart and the burning flip flop complaint…

This is the story of Kerry Stiles. She purchased a pair of cheap flip flops from a Walmart store in the US for a photo composition she had in mind.(She is a photographer).

Kerry wore the shoes for a short time and has lived to regret it…

At first, a red mark appeared…

A few days later…

a few days later and its even worse…

Kerry complained about the chemical burns to Walmart who replied to her letter to say that they are looking into it but Kerry then learns that Walmart as still selling the flipflops after they have recieved and acknowledged the fault.

More information on this burning issue is on


  1. I have the same EXACT condition as Kerry and Fox news featured a story last night regarding the Sun and Sand flip flops I purchased at Walmart in July. I have a file the size of a small phone book full of emails, complaints, doctor’s diagnosis, prescriptions etc. as well as pictures of my feet (I will be more than happy to share them with you for your website)
    A woman by the name of Ginger Edwards from Walmart headquarters in Bentonville called me intially back in July and wanted the shoes so they could test them and informed me that I was the 9th case reported, note that was in JULY. I emailed her pictures of my feet but I did not mail the shoes. I chose instead to use my better judgement and held on to the flip flops as EVERYONE at Walmart has given me the impression that they are completely apathetic to my problem. I or my son, visited Walmart daily after having complained IN PERSON after visiting the doctor the first time back in July and having showed them my feet, and the shoes remained on the shelf until last week!! 2 weeks ago, after my second visit to the doctor, I was contacted via telephone by a man named “Charles” from Walmart here in Mineral Wells and again, he seemed completely indifferent stating that I seemed to “have the situation under control”. I went that day to show him my feet and the employees refused to give me his last name and would only page “a member of management”.
    I received a letter on Friday August 24 and they have referred me to a lady named Letty Lopez in Dallas at AIG off of Walnut Hill. As I stated, I have pictures of my feet along with correspondances with the Foreign Trade Comission as well as doctor bills and prescriptions I can share with you.

    I have been unable to wear “normal” shoes since July 14, am still under doctors care and I am a paraprofessional at a local elementary school.

    Home: 940-325-7122
    [email protected]
    Juanita Locke
    Mineral Wells, TX

Comments are closed.